Each year, the International Customer Support Day planning team selects a common theme to unite the global community in celebrating customer support professionals. Serving as a universal symbol, it recognizes their vital role across cultures and industries. The 2024 #CustomerSupportDay theme celebrates the dedication and expertise of support professionals around the globe:
“Customer support champions”
This theme was chosen in light of the 2024 Olympics to be held in Paris, France. It underscores the importance of delivering gold standard service, showing endurance in solving complex situations, exhibiting exceptional agility in resolving a wide range of customer issues. It also emphasizes the importance of team spirit in achieving collective success, encouraging companies to recognize and honor these champion-like qualities in their customer support teams.